Frequently Asked Questions

Here are some common questions about Musepages services.

GENERAL QUESTIONS

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Can I build FREE websites?
The Starter plan comes with all pre-made blocks and components to create one website. You can download your site or publish it on Musepages subdomain. After downloading you can remove it from your dashboard and build a new one.
Do I have to know how to code?
You do not need to know anything about coding or designing skills in order to create professional websites. With our Drag & Drop builder it’s very easy and simple build a responsive site.
Can I resell?
No! You can build beautiful responsive website for any personal or commercial projects, however, reselling and distribution (modified or unmodified) is strictly forbidden.
Do I need to buy web hosting?
Musepages is a hosted platform that comes with managed hosting. All plans come with hosting options, however, if you wish to connect your own domain, you need to choose one of the plan that comes with Custom Domains.
What is your Refund Policy?
While you may cancel a Paid Service at any time, refunds are issued in our sole discretion. Every effort will be made to resolve any issues. Our goal is your satisfaction.
Can you create a website for me?

No problem. If you don’t have time to build a website yourself, let our professionals build it for you. Simply submit your request here or contact us at hello@musepages.com.

ACCOUNT QUESTIONS

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Can I use websites after subscription expires?
You can use all your websites you’ve downloaded for as many domains and projects (personal or commercials) you want even after your membership has ended.
Will My subscription set to auto-renew?
All plans are automatically set to renew at the end of the billing cycle. You can cancel your subscription in your account or simple contact us at hello@musepages.com from the email address that was used during registration.
What happens if I cancel my membership?
If you transfer your website via sFTP option to your server, your website remains live, however, you will not longer use Musepages to manage it after your subscription expires. If the website is published on our hosting, your account and websites will be disabled, and you can re-enable them later.
Can I upgrade or downgrade my plan?
  • During the upgrade, the current plan will be cancelled and the user will be refunded for the remainder of the billing period (calculated on a daily basis). Next, the user will be signed up (charged) for the new plan.
  • During the downgrade, it will only be allowed to do so when the current number of sites matches the allowed number of sites in the new plan.

BUILDER QUESTIONS

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Can I edit the source code or add my own code?
Yes, you can modify, add or embed any code as you like into blocks. You can also insert additional custom code you’d like to include in the section of any web page you create.
Can I temporary generate a link to show to my client?
All plans come with subdomain option which means you can publish your website under Musepages URL. You always have an option to connect your own domain to any plan with Custom Domain option.
Can I use your templates for other platforms?
Musepages is based on Bootstrap framework. For example you can download the source code of the website and create a WordPress theme.
How do I connect my own domain?
Any domain can be connected up to a Musepages website. Uou will need to create an “A”-type DNS record for the domain and point to https://musepages.net/. Please contact your domain provider if you need some help.

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